22. June 2011 · 3 comments · Categories: Regulators

ComReg have informed the industry that due to revisions made to the draft Code of Conduct (resulting from the last consultation), they will be opening another Consultation dialogue in the coming months.

As a result, the RegTel Code of Conduct will remain in force for at least another three months.

Michael Whelan, txtNation

It seems the one thing that SMS mobile payment and bulk sms aggregators do well is the actual billing or sending of the messages. Well granted this is the model, right? and that’s that then? Well no. Read on.

What I find staggering is still, years on in this industry neither testing or support has evolved to match the service providers needs. I don’t want to write here about why the support at txtNation has gone down a raving success, but tied into this, is what I do want to focus on – testing and debugging.

Why SMS testing?

SMS testing for free (non-premium) or billing at an MO or MT level, is something that service providers need to get better at. At txtNation we have recently released a clear and obvious package structure, put in place for the delivery of real time testing in multiple markets around the world.

txtNation testing has the following immediate advantages:

  • Easy to set up and test (works with existing API integration).
  • Works for premium (billed) and non-premium (free) testing.
  • Massive coverage, worldwide testing available.
  • Simple, easy to use options combining both emulation and real testing.
  • Fast, Real-Time, no waiting for days for a test.

SMS Billing or Bulk SMS has always been reliant on the Service provider themselves to test the receipt and delivery of their service, either that or wait days for a reply from the local aggregator to test or worse still not get a test at all. Why!? Why should a client have to wait or figure this out for themselves. What if they have no local presence in a market they cannot test or even still it’s cost prohibitive. For txtNation this was an opportunity to explore this further and devise a way and mechanism of providing this service to our clients in a simple and effective manner. Cue txtNation testing!

In the last several months alone, txtNation have been busy. We have rolled out our Customer Care program which is going from strength to strength, an updated Affiliate Program offering, an improved our WISIWIG to our client support portal and now a testing solution that we feel will provide clients all they need to deploy their services faster and with far less headaches.

Read more on our support forums:

http://clients.txtnation.com/entries/20171408-testing-options

Author: Michael Whelan